Solarwinds Inc. Sr. Sales Enablement Coordinator - Learning & Development in Ottawa, Ontario
At SolarWinds (NYSE: SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. The Sales Enablement team equips our salesforce to hit the ground running and provides continuing education to deepen their knowledge and make them more successful. The Training Coordinator role will be responsible for supporting the team in executing global sales programs daily. We would love to hear from you if you are passionate about learning and development, are a natural organizer, and looking to take the next steps in your career.
This job is for you if you:
Enjoy working in a fast-paced environment
Can learn quickly and have previous experience in a similar role
Are resourceful in anticipating and meeting the needs of a busy team
Have an analytical mindset and enjoy increasing operational efficiency through processes and systems
Would enjoy the challenge and creativity needed to get it right for a unique global business and people
Would like to grow into an expanded role that includes program management, instructional design, and eLearning development
Responsible for day-to-daycoordination of Sales Enablement programs including but not limited to new hire onboarding, sales kickoffs, sales skills, and product education and certifications
Resolve problems proactively through process, automation, and systems improvement
Collaborate with team and stakeholders to create, customize, and deploySales Enablement assets, such as eLearning modules, assessments, surveys, job aids, and other training collateral
Manage training communications, logistics, scheduling, and attendance and completion reporting
Administer the LMS, other internal learning systems, and maintain learning program catalogs
Assist the team with ad-hoc training and communication projects
Own sales enablement tool administration and optimization
Create, deploy, and manage program feedback and evaluations, including interviews, surveys, and assessments.
Create and maintain standard reports and dashboards to visualize insights to help shape strategy and planning
Project Management: able to prioritize, scope, plan, and execute on multiple projects in a fast-paced global environment. Able to independently move multiple tasks forward and deliver on time.
Technical Fluency: an ability to learn new systems and tools quickly.Intermediate level competency collecting and organizing information and data using various software such as Microsoft Excel, PowerPoint, Learning Management Systems, etc.
Communication: ability to create reports and organize information and data to tell stories; strong sense of how to logically and efficiently organize data and convey the findings in an accessible, concise, informative way both visually and verbally
Results-orientation: ability to prioritize work and proactively solve problems by projecting bottlenecks and recommending work-arounds; demonstrates operational excellence by relentlessly focusing on repeatable, scalable processes
Teamwork: makes every collaboration productive and friction-free with learning team and business leaders to ensure LMS administration, communication and reporting requirements are understood, documented, and executed on time
Confidence: can work with senior stakeholders
Stakeholder Focus: delivers high-quality customer service to team and internal clients to assess needs, solve problems, and deliver on commitments
Initiative: demonstrates resourcefulness when presented with challenges; researches and/or asks for help when needed to independently move self and projects forward, in a fast paced, high volume culture
Adaptable: perseveres in the face of uncertainty and changing requirements; flexes meet critical business needs
Degree in related field or equivalent work experience
Minimum two years of experience in a similar role
Excellent written and verbal English communication skills
Proficient in Microsoft Office
Experience in a fast-paced organization
Experience in Sales or Sales supporting role
LMS experience helpful (Litmos preferred)
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2020-14008
# Positions 1
Category (Candidate Search) Sales
Position Type Regular
Business Group MSP