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Solarwinds Inc. Sr. Sales Enablement Coordinator - Learning & Development in Ottawa, Ontario

Overview

At SolarWinds (NYSE: SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. The Sales Enablement team equips our salesforce to hit the ground running and provides continuing education to deepen their knowledge and make them more successful. The Training Coordinator role will be responsible for supporting the team in executing global sales programs daily. We would love to hear from you if you are passionate about learning and development, are a natural organizer, and looking to take the next steps in your career.

This job is for you if you:

  • Enjoy working in a fast-paced environment

  • Can learn quickly and have previous experience in a similar role

  • Are resourceful in anticipating and meeting the needs of a busy team

  • Have an analytical mindset and enjoy increasing operational efficiency through processes and systems

  • Would enjoy the challenge and creativity needed to get it right for a unique global business and people

  • Would like to grow into an expanded role that includes program management, instructional design, and eLearning development

Responsibilities

  • Responsible for day-to-daycoordination of Sales Enablement programs including but not limited to new hire onboarding, sales kickoffs, sales skills, and product education and certifications

  • Resolve problems proactively through process, automation, and systems improvement

  • Collaborate with team and stakeholders to create, customize, and deploySales Enablement assets, such as eLearning modules, assessments, surveys, job aids, and other training collateral

  • Manage training communications, logistics, scheduling, and attendance and completion reporting

  • Administer the LMS, other internal learning systems, and maintain learning program catalogs

  • Assist the team with ad-hoc training and communication projects

  • Own sales enablement tool administration and optimization

  • Create, deploy, and manage program feedback and evaluations, including interviews, surveys, and assessments.

  • Create and maintain standard reports and dashboards to visualize insights to help shape strategy and planning

Qualifications

  • Project Management: able to prioritize, scope, plan, and execute on multiple projects in a fast-paced global environment. Able to independently move multiple tasks forward and deliver on time.

  • Technical Fluency: an ability to learn new systems and tools quickly.Intermediate level competency collecting and organizing information and data using various software such as Microsoft Excel, PowerPoint, Learning Management Systems, etc.

  • Communication: ability to create reports and organize information and data to tell stories; strong sense of how to logically and efficiently organize data and convey the findings in an accessible, concise, informative way both visually and verbally

  • Results-orientation: ability to prioritize work and proactively solve problems by projecting bottlenecks and recommending work-arounds; demonstrates operational excellence by relentlessly focusing on repeatable, scalable processes

  • Teamwork: makes every collaboration productive and friction-free with learning team and business leaders to ensure LMS administration, communication and reporting requirements are understood, documented, and executed on time

  • Confidence: can work with senior stakeholders

  • Stakeholder Focus: delivers high-quality customer service to team and internal clients to assess needs, solve problems, and deliver on commitments

  • Initiative: demonstrates resourcefulness when presented with challenges; researches and/or asks for help when needed to independently move self and projects forward, in a fast paced, high volume culture

  • Adaptable: perseveres in the face of uncertainty and changing requirements; flexes meet critical business needs

Require ments:

  • Degree in related field or equivalent work experience

  • Minimum two years of experience in a similar role

  • Excellent written and verbal English communication skills

  • Proficient in Microsoft Office

  • Experience in a fast-paced organization

Preferred:

  • Experience in Sales or Sales supporting role

  • LMS experience helpful (Litmos preferred)

Location CA-ON-Ottawa

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2020-14008

# Positions 1

Category (Candidate Search) Sales

Position Type Regular

Business Group MSP

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