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Solarwinds Inc. Project/Program Manager in Ottawa, Ontario


We are seeking a Project/Program Manager in our Ottawa office, to manage the end-to-end project lifecycle: gather business requirements from stakeholders, write functional requirements for developers, scope and schedule projects based on developer/contractor capacity, communicate project status to stakeholders, work with development team on execution and deployment of projects, assist in user-testing of all project requirements, and obtain formal sign off on all project deliverables from different stakeholders.


  • Lead projects to: Build out Quote-to-Cash solutions on common platforms and tools, support product provisioning and licensing in the Managed Service Provider space

  • Ensure projects meet internal/stakeholder expectations with respect to quality, budget, delivery timelines, and strategy

  • Track and report weekly on percent complete, budget burn, earned value, slippage, project effort and duration to complete and other key project metrics.

  • Prioritize and manage multiple projects in a given time period as well as be extremely detail oriented in tasks and communications

  • Determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications

  • Work in tandem with cross-functional departments including RevOps and Sales in order to complete projects that may have requirements/deliverables from outside teams

  • Where necessary, guide and manage the expectations, deliverables, and cross-functional interaction with 3 rd party system implementors or consultants

  • Develop and implement project-related change management programs, including: communications, training, facilitation, and user adoption

  • Identify, track, manage and mitigate risk on specific engagements. Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline


  • This position requires a university degree in Management Information Systems, Computer Science, or an equivalent degree, and a minimum of 5 years of technical project management experience

  • Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders

  • Demonstrated experience in leading and managing complex projects that are strategic in nature

  • Experience working in Agile SDLC

  • Excellent organizational skills with demonstrated ability to execute projects on time and on budget

  • Demonstrated experience working with offshore/remote resources and teams

  • Strong interpersonal, communication, facilitation and presentation skills

  • Strong analytical and problem-solving skills

  • Ability to work independently and with minimal supervision

  • Demonstrated ability to work in a small team setting


  • Advanced business degree

  • PMP or other project management certification is a plus


SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-12468

# Positions 1

Category (Candidate Search) Product

Position Type Regular

Business Group SolarWinds MSP

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