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Solarwinds Inc. MSP Sales Executive in Ottawa, Ontario


The MSP Account Executive (AE) is proactive and consultative in phone sales, responsible for selling Solarwinds MSP Security software solutions to prospective customers in an assigned territory. This person will work collaboratively with the Sales Leadership Team and cross functional team members to develop and manage an account acquisition strategy in their territory


  • Develop and apply thorough understanding of Solarwinds MSP products, sales methodology, and processes to retire assigned quota via growth of assigned territory through prospecting, ownership of a sales pipeline, and collaboration with Sales Leadership.

  • Demonstrates advanced ability for multi-product sales, attaching other Solarwinds MSP products to prospective customers.

  • Well versed in SFDC and ensures accurate and timely forecasts as well as opportunity updates for management visibility in sales pipeline

  • Complete and thorough ability to perform product presentations to prospects focusing on selling and positioning Solarwinds MSP solutions

  • Account Engagement - Establishes a strong understanding of the account, including the position of partners and competitors, and leverages initial or existing relationships to obtain access to and meetings with decision makers.

  • Competitive Selling - Can differentiate Solarwinds MSP solutions from competitor solutions when addressing defined, short-term/tactical projects or specific tactical needs.

  • Consultative Selling - Knows when to speak and when to listen to the customer/partner. Is adept at learning the customer/partner’s language. Their sales pitch starts with the Solarwinds MSP solution set and shows how it can help the customer/partner’s unique and specific challenges.

  • Opportunity Management - Applies their understanding of customer buying process and develops; documents; and executes opportunity plans for both transactional and complex sales.

  • Orchestrating Resources - Recognizes and capitalizes on opportunities to engage specialty resources, partner resources and/or cross-functional support to help close sales deals.

  • Pipeline Development and Management - Proactively prospects within assigned accounts in pursuit of opportunities and new relationships. Has the capacity and experience to manage and/or develop midsized opportunities that may be over 1 quarter out. Short term forecasts are consistently accurate.

  • Product Knowledge - Detailed understanding of the positioning and business value of their assign area of focus within the Solarwinds MSP portfolio of products.


  • Proven ability to succeed on a team in a fast paced sales environment

  • Demonstrated ability to communicate technical and business concepts via telephone and web based presentations

  • Ability to identify new and existing to opportunities through sales methodology

  • Proven self-starter with motivation and ability to manage multiple tasks management, project leadership and/or participation and responsibilities

  • Strong organization and time management skills to manage multiple responsibilities efficiently

  • Solid demonstrated knowledge of products and solutions with growing ability to identify customer business challenges and position the value proposition of Solarwinds MSP Solutions.

  • History of successful target attainment and Key Performance Indicators (KPIs) in previous Inside Sales roles

  • Use of applied advanced knowledge of pipeline and opportunity management in SFDC and other reporting tools

  • Excellent verbal and written communications skills

  • Expert knowledge of MS Outlook and advanced knowledge of MS Office Suite and functional computer use

  • Demonstrated commitment to refining and improving prospecting sales techniques


  • Accountability - Takes responsibility for their own actions and outcomes

  • Communication - Communicates clearly so that mutual understanding is achieved, including written communications and emails

  • Teamwork - Is consistently cooperative, collegial, respectful, and professional to people within and outside of their own group

  • Authenticity - Showing a genuine, accessible, and caring side that builds trust, mutual support, and credibility

  • Excellence - Striving to be the best that one can be and to maximize one’s own potential in helping Solarwinds MSP succeed

Location CA-ON-Ottawa

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2020-14950

# Positions 1

Category Sales

Position Type Regular

Business Group MSP

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