Solarwinds Inc. MSP Sales Enablement Manager in Ottawa, Ontario


At SolarWinds (NYSE: SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. Our sales enablement managers equip our sales and distribution sales teams to hit the ground running and provide continuing education to deepen their knowledge and make them more successful.

This job is for you if you:

  • Have the talent and desire to build and facilitate learning solutions in multiple formats that engage sales people

  • Are a natural collaborator, able to build rapport and relationships with your team, subject matter experts and top sales performers to elicit their expertise, support and commitment

  • Would enjoy the challenge and creativity needed to get it right for a unique global business and people


  • Focus on training design, delivery and program management, especially for a new global sales on-boarding program for multiple types of sales roles

  • Build and serve as global program manager for new hire on-boarding across all sales roles, including design, delivery, evaluation and on-going analysis for continuous improvement, coordination and logistics

  • Work with your team members and stakeholders to identify and validate learning needs for multiple categories of sales professionals across the globe

  • Recommend one-time and ongoing solutions including design, development, delivery, and evaluation

  • Build and implement learning solutions including sales tools, processes and programs in multiple formats (iLT, viLT, digital formats, performance supports, and on-the-job development) for SolarWinds' MSPs and our distributors' salesforce

  • Serve as program manager of other assigned learning solutions and programs, ensuring positive stakeholder interactions and evaluating results for continous improvement

  • Work collaboratively across multiple functions including sales leaders, product marketing, marketing, sales operations, human resources 

Targeted Capabilities:

  • Instructional Design: working knowledge of how adults in general - and salespeople specifically – learn; can identify root causes of learning needs and translate them into learning objectives and solutions that address business outcomes

  • Sales Acumen: understanding of sales process and how to overcome common obstacles

  • Program Management: able to prioritize, scope, plan and execute to move projects forward in a fast-paced, global environment; identifies and surfaces issues and risks; asks for help when needed to move projects forward

  • teamwork: natural inclination toward collaboration and demonstrated interpersonal skills to effectively partner with different work styles in a way that brings energy and focus and reduces unecessary friction in interactions   

  • Results Orientation: strong drive to achieve goals and make an impact on the business

  • Communication: crisp, compelling, and practical style of writing, editing, and speaking

  • Facilitation: situational awareness, confident personal presence, and proven facilitation skills that promote interaction and engagement in the learning session and meetings

  • Technical Competence: comfortable learning and working with new tools, technologies and products; able to quickly grasp, simplify and communcate technical content

  • Global Awarenesss: appreciates different working styles and perferences and the interconnectedness of modern business, and works effectively within the global workplace


  • Bachelor’s Degree required

  • Minimum 3 years of experience designing and delivering sales enablement/training solutions and programs, ideally in a software or sales environment

  • Additional experience as a sales rep or manager strongly preferred

  • Ability to travel to international destinations

  • Experience in a fast-paced, iterative organization

  • Demonstrated passion for sales enablement


  • Experience working remotely with team and clients

  • Experience working within a global environment


SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2018-11746

# Positions 1

Category HR

Position Type Regular

Business Group SolarWinds MSP