Solarwinds Inc. Data Administration Clerk in Ottawa, Ontario
The Data Administration Clerk is responsible for ensuring the reliability and consistency of customer account data across various internal systems.
This is a 6 month term position
Responsible for cross-checking numerous data fields in various systems.
Responsible for populating or updating data; name, address, contacts, dates, license types/counts etc.
Handle high volume of account verifications with accuracy and efficiency.
Ability to multi-task/track multiple issues in multiple systems/tools.
Accountable for meeting defined standards for quality and productivity for all transactions.
Customer Service focused and a positive attitude when dealing with internal and external customers.
Adhere to departmental guidelines and policies.
An ability to work under pressure and deadlines.
Dedicated to professionalism and highly motivated towards goal achievement.
Performing other administrative support duties as requested.
Technical Expertise: Demonstrated ability to learn and navigate various systems containing account and transaction data.
Thoroughness: Ensuring that one's own work is complete and accurate; Cross referencing data of an increasing range and complexity.
Knowledge of Excel at an intermediate level
A strong attention to detail and the ability to complete job duties with a high degree of accuracy
Strong organizational skills to effectively assist with adherence to deadlines
Experience with SalesForce considered as Asset
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2019-13581
# Positions 1
Position Type Fixed Term
Business Group MSP