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Solarwinds Inc. Senior Business Analyst in Morrisville, North Carolina


SolarWinds MSP is the world’s largest SaaS based ITSM software developer. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today’s complex IT environments.

The successful candidate will excel in data analysis and identify/facilitate change to achieve predictability, efficiency and high performance across the International Sales Team. This is an engaging and hands-on role that requires an individual who is capable of functioning and excelling at both a strategic and data-heavy position.


  • Contribute to strategic planning of all sales operation’s functions

  • Partner with other-department leaders to execute on strategic company initiatives regarding all quote-to-cash processes

  • Data deep-dives to find pockets of opportunities for our business

  • Deliver daily, weekly, monthly sales reporting for all key business units, down to the individual level

  • Monitor core trends, including the average sale price, sales cycle, and conversion rates by sales rep, channel, and source

  • Leverage knowledge of existing process structure to identify common issues & trends to develop proactive solutions

  • Ability to identify quote-to-cash process bottlenecks through analysis of day to day work

  • Complete ad hoc projects, reporting and analysis as required

  • Partner with Marketing/Product Marketing teams on Sales Enablement projects


  • 5-7 years of proven Sales Operations or Business Analyst in a software sales organization

  • Has been in a role supporting Sr. Sales Leadership and/or FP&A

  • Strong listening, analytic and organizational skills

  • Ability to prioritize to meet business needs

  • Effective communicator, both written and verbal

  • Team Player with a positive attitude ready to work in a fast-paced environment

Location US-NC-Morrisville, NC

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2020-14936

# Positions 1

Category Finance

Position Type Regular

Business Group MSP

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