Solarwinds Inc. MSP Director, Sales in Morrisville, North Carolina


A proven leader in the Security SaaS market who demonstrates knowledge in how to build and motivate inside sales professionals and teams with diverse backgrounds and different levels of experience in the . The ideal candidate is enthusiastic, passionate and organized individual who displays the core values of SolarWinds. The focus will be managing teams and executing on sales strategy for selling to MSSP’s and Mid-Market companies who would benefit from SolarWind’s software Solutions. An ability to manage complex projects and drive change at scale is critical to success in the role. We’re looking for an individual that consistently demonstrates the following characteristics:

  • Enthusiasm: Motivate and engage inside sales reps to achieve revenue targets.

  • Leadership: Grow & develop a team of inside sales managers and reps, guiding team on best practices for their role, performance management, and sales strategy execution.

  • Metrics-driven: Measure and analyze key performance indicators to drive improved performance and accountability.

  • High Velocity: Implement selling strategies to drive consistency and velocity throughout the sales process.

  • Problem Solver: Able to solve complex problems by primarily leveraging the systems and tools currently available to the organization.

  • Ability to Lead Change: Responsible for carrying out business wide strategic objectives and managing complex projects at scale.


  • Meet or exceed sales targets and growth goals for managed territories

  • Responsible for managing a team of first level people managers and principal individual contributors to achieve monthly and quarterly goals

  • Pipeline management and forecasting across teams

  • Ensure customer satisfaction by coordinating resources for team to utilize throughout sales cycle

  • Develop strategic plan for teams to drive pipeline and exceed new business targets

  • Key contributor and leader with SolarWinds MSP sales teams and in cross-functional business unit planning initiatives such as product line group functions

  • Clear ability to drive the overall business strategy by collaborating with organizations such as marketing, PMM, Engineering, and product to set strategies in place for overall business growth

  • Responsible for communicating health of the business to external groups within SolarWinds; orchestrate resources to support and strengthen business and customer relationships

  • Responsible for leading sales group meetings, inspiring and motivating the team

  • Proactively identifies business development opportunities to drive business to meet or exceed expected results

  • Leads majority of people management decisions (hiring, talent management; performance management, compensation planning, corrective action, org design/re-design)

  • Evaluated on the effectiveness and performance level of the team they lead as well as the ability to attract, develop, retain, and grow top talent

  • Strong ability to build and leverage relationships to collaborate closely with SolarWinds sales teams, stakeholders and leadership


  • 5+ years experience Inside Sales Management

  • 4 year college degree or equivalent industry experience

  • Experience in SaaS sales with a focus on Security market

  • Knowledge of SaaS technology and market trends, specific to Security market is preferable

  • Strong analytical and strategic thinking skills

  • Strong ability to excite, engage and influence through demonstrated leadership

  • Ability to deliver difficult messages while emphasizing a positive, future-oriented perspective.

  • Can adapt to changes in business direction, products, and needs both from a direct sales/partner sales perspective and SolarWinds perspective.

  • Ability to problem solve balancing both strategic and immediate needs

  • Leads and implements process improvements beyond the scope of the current role

  • Outstanding communication skills – written, oral and facilitation

  • Demonstrated track record of recruiting, training, coaching, motivating and retaining successful employees and customers


SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2018-11235

# Positions 1

Category Sales

Position Type Regular

Business Group SolarWinds MSP