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Solarwinds Inc. Chief Technologist - MSP in Morrisville, North Carolina


Are you passionate about shaping the future of IT performance management in a hybrid cloud world? Do you love solving IT problems in a simple and intuitive way that causes customers to say “finally, somebody who gets it!”? Do you enjoy disrupting markets and leading change?

SolarWinds is seeking a Chief Technologist (CT) tobe part of our fast-growing company, which we believe is in a unique position to provide a differentiated set of IT performance management capabilities for MSPs monitoring and managing both on-premises and cloud based applications and infrastructure. As a visionary and thought leader, you will work with your team to identify compelling market opportunities, solve customer problems in new and innovative ways and create differentiation in the market place.


  • MSP Customer Insight: Takes a consultative approach to consolidate and communicate MSP customers’ technical requirements, and infuse this knowledge throughout the company, and into the development of the company’s technical solutions. He/she must also be able to translate SolarWinds technology capabilities into mission-relevant outcomes for our customers.

  • Technology Strategy: Drives end-to-end business planning across SolarWinds leadership team and key stakeholders related to the continued development of the SolarWinds solutions portfolio tuned to the MSP. He/she will provide expert guidance and direction to technology solutions and process improvements; help establish policies and procedures to strengthen ongoing innovation; identify potential acquisitions in the MSP marketplace; and helps build alignment on opportunities in the MSP market across a diverse set of functional stakeholders including sales, SEs, marketing, business development, product strategy, SolarWinds CTO, CIO, and CEO.

  • Business Development: Partners with sales, business development, technology strategy, marketing, and SEs to drive strategic pursuit, and help with significant business opportunities. Activities to support and drive new business growth include running executive briefings; capture process support, solution architecture, and more, to drive new business growth.

  • Strategic Partnerships: Works closely with Channel Sales, sales, SEs and business development to develop and manage technical content for strategic partnerships (channel, vendor, and others) to advance strategically important initiatives.

  • External Thought Leadership: Work with marketing and PR in support of SolarWinds awareness and thought leadership activities such as press interviews, articles, analyst meetings, conference/industry presentations, video interviews, and more to drive increased visibility of SolarWinds technology portfolio and strength in the MSP marketplace.

  • Inspiring Internal Leadership: Flexible, results-focused leadership to get things done efficiently, effectively, and in tight timeframes, balanced with business performance goals. Responsibilities also include providing technical and marketplace guidance to senior SolarWinds Leadership, Product Strategy, and the product management team.



  • Bachelor’s degree in computer science, engineering, or equivalent

  • At least ten years of leadership experience in technology field

  • Experience working successfully in distributed and/or matrix organizations

  • Expertise in the product development process and experience in managing a complex, diverse technology portfolio

  • Advanced knowledge and experience in Hybrid IT management and monitoring technologies in infrastructure (network, server, compute, storage, etc.) and application (middleware, database, application frontend, etc.) layers

  • Excellent team building skills – able to get results through influence, while working with geographically and functionally diverse teams

  • A history of credible thought leadership who is viewed and sought out as a key advisor internally and externally

  • A results-oriented, independent, decisive leader who is willing to take risks

  • Excellent presentation and communication skills when engaging with various levels of stakeholders across all levels within the company


  • Master’s degree or equivalent experience. Educational background in a technical or business field desired

  • Prior C-level position highly desired, especially from government space

  • Experience with multiple technology stacks (LAMP, Microsoft, Container-based, etc.)

  • Experience with Cloud Infrastructure and associated services (AWS, Azure, GCP, Rackspace, Softlayer, etc.)

Travel: 25 to 50%

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2018-11704

# Positions 1

Category Engineering

Position Type Regular

Business Group SolarWinds MSP

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