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Solarwinds Inc. Business Analyst in Morrisville, North Carolina


SolarWinds MSP is the world’s largest SaaS based ITSM software developer. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today’s complex IT environments.

The successful canadidate will help expand and maintain the Sales Operations team’s reporting, data and automation efforts to run sales support processes and provide sales and leadership teams the means to make data-driven decisions.


  • Work with ETL tool to transform data into required form

  • Create New Automation schedules for recurring ETL work

  • Maintain existing ETL and automations as data changes over time

  • Create Models and forecasts

  • Create Reports and Dashboards to communicate information

  • Assist teammates with ad-hoc data requests and provide assistance with streamlining manual tasks via automation wherever possible.



  • Prior history in a similar role or an abundance of practical experience with the tools below

  • Ability to clearly communicate and distill complex information

  • Some level of comfort with command-line tools and solving problems with code or code-like concepts, but not expecting a professional developer

  • Experience with querying and manipulating data

  • Experience with reporting and dashboarding

Software Skills

  • Tableau or similar BI/Dashboarding tool

  • Alteryx


  • Docker

  • Python

  • Excel

  • Airflow (not required)


  • Data structures & manipulation

  • Data ingestion - transformation

  • Task Orchestration (airflow is even better)

  • Sales concepts and terminology

  • Predictive modeling

  • Salesforce architecture

  • How to work with fragmented data

  • API interactions

  • Text parsing /regex

  • SLA/data quality investigation

Location US-NC-Morrisville, NC

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2020-14949

# Positions 1

Category Finance

Position Type Regular

Business Group MSP

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