Solarwinds Inc. Principal Sales Engineer in Herndon, Virginia
The Principal Sales Engineer provides customers, sales staff and channel partners with expert technical product advice during pre-sales discussions. Performs detailed online and in-person demonstrations where they must effectively promote product features, answer audience questions and clearly ascertain the customer’s needs and requirements. The Principal Sales Engineer must demonstrate expert knowledge of the company’s products and will be required to assist customers wherever necessary during their product evaluations.
Provide pre-sales technical support for SolarWinds products to both local and remote Sales Representatives
Understand Federal customers IT problems and describe appropriate SolarWinds solutions to their problems
Demonstrate SolarWinds products to new prospects
Meet with existing customers to educate them on new SolarWinds technology and identify new opportunities
Troubleshoot technical issues during evaluations
Work closely with Product Management team communicating product issues, customer feedback and feature/functionality requests.
Travel both locally and nationally for Trade Shows, customer visits and Headquarters visits.
Write technical responses to RFP, RFQ, and RFI documents
Excellent oral and written communication and presentation skills
Excellent technical problem solving and troubleshooting skills
Knowledge of Networking, Applications, Virtualization, Storage, and/or Security Event Management
Subject Matter Expert in one or more of the above areas
Ability to prioritize tasks based on business needs
Solid understanding of IT management software landscape with exceptional ability to position products
A good mix of technical ability, sales and customer interaction skills are required
Bachelor's degree in a relevant Technical or Computing discipline or 7+ years of experience in related field.
5+ years of experience with Networking, Application, Virtualization and/or Storage technologies.
5+ years working with Federal Government IT shops.
Demonstrated initiative in building relationships with key customers and partners
Installing, configuring and troubleshooting Enterprise IT software in the following environments
SQL Server 2005/2008
Experience with one or more SolarWinds products
Windows and Unix Scripting (VB, Perl, shell)
7+ years of experience in a similar pre-sales role in the IT Management software industry
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2019-13968
# Positions 1
Position Type Regular
Business Group Core IT