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Solarwinds Inc. Principal Sales Engineer in Herndon, Virginia


The Principal Sales Engineer provides customers, sales staff and channel partners with expert technical product advice during pre-sales discussions. Performs detailed online and in-person demonstrations where they must effectively promote product features, answer audience questions and clearly ascertain the customer’s needs and requirements. The Principal Sales Engineer must demonstrate expert knowledge of the company’s products and will be required to assist customers wherever necessary during their product evaluations.


  • Provide pre-sales technical support for SolarWinds products to both local and remote Sales Representatives

  • Understand Federal customers IT problems and describe appropriate SolarWinds solutions to their problems

  • Demonstrate SolarWinds products to new prospects

  • Meet with existing customers to educate them on new SolarWinds technology and identify new opportunities

  • Troubleshoot technical issues during evaluations

  • Work closely with Product Management team communicating product issues, customer feedback and feature/functionality requests.

  • Travel both locally and nationally for Trade Shows, customer visits and Headquarters visits.

  • Write technical responses to RFP, RFQ, and RFI documents



  • Excellent oral and written communication and presentation skills

  • Excellent technical problem solving and troubleshooting skills

  • Knowledge of Networking, Applications, Virtualization, Storage, and/or Security Event Management

  • Subject Matter Expert in one or more of the above areas

  • Ability to prioritize tasks based on business needs

  • Solid understanding of IT management software landscape with exceptional ability to position products

  • A good mix of technical ability, sales and customer interaction skills are required

Ideal Experience:

  • Bachelor's degree in a relevant Technical or Computing discipline or 7+ years of experience in related field.

  • 5+ years of experience with Networking, Application, Virtualization and/or Storage technologies.

  • 5+ years working with Federal Government IT shops.

  • Demonstrated initiative in building relationships with key customers and partners

  • Installing, configuring and troubleshooting Enterprise IT software in the following environments

  1. Windows 2003/2008

  2. SQL Server 2005/2008

  3. VMWare VCenter

  • Experience with one or more SolarWinds products

  • Windows and Unix Scripting (VB, Perl, shell)

  • 7+ years of experience in a similar pre-sales role in the IT Management software industry


Location US-VA-Herndon

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-13968

# Positions 1

Category Sales

Position Type Regular

Business Group Core IT

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