SolarWinds Jobs

Join Your Dream Team

Job Information

Solarwinds Inc. Web Operations Engineer in Fort Bonifacio, Philippines

Overview

The Web Operations team is looking to add another Engineerproficient in Web Hosting. This teammate will assist in the Operations and Reliability of our Websites and Business Applications. Daily tasks include, performing configuration updates on servers usingPowershelland/or Chef, deployments utilizing out Deployment Pipeline Automation (BuildMaster)and investigation of outages and alerts, leveraging the vast monitoring tools from SolarWinds.

Thisrolewill interface with teams in North America, requiring solid communication of technical issues in English. The Web Operations team is a highlysought-afterposition leveraging SolarWinds core products to monitorSolarWindsMarketing and Business Applications.

Responsibilities

  • Must be able to provide 24x7 support as neededforon-callrotation.

  • Deploying launch ready websites to production.

  • Actively monitor and troubleshoot application alerts with proper levels of communication to the business owner.

  • Manage pool of open tickets/issues.

  • Interface with developers, Quality Assurance and Project Management team to ensure that all production support issues are handled in a timely manner following SDLC policies

  • Manage and tune platformsand monitoringto ensure expected availability and performance levels are achieved

  • Oversee root cause analysis for service interruption recovery; create preventative measures on complex projects

  • Interface with Business Stakeholders on all applicable projects. Update manager on all escalated issues

Qualifications

  • BS degree in a reputable university in Computer Sciences, Electronics and Communications Engineering, MIS or related courses.

  • Experience with any of the following technologies: AWS, Azure, IIS, .net, MS SQL, Tomcat, Apache,NginX, Varnish

  • Experience with any of the followingconfiguration or monitoringtools: Puppet, Chef,Ancible,New Relic, Pingdom orSolarwindsOrion

  • Proficientin at least one scripting language including PERL, Ruby, Python, Shell,Powershell

  • Experience supporting and deploying Windows 2016 or 2019

  • Deploying launch ready websites to production

  • Actively monitor and troubleshoot application alerts with proper levels of communication to the business owner

  • Manage pool of open tickets/issues

  • Interface with developers, Quality Assurance and Project Management team to ensure that all production support issues are handled in a timely manner following SDLC policies

  • Provide 24x7 support as needed and on-call availability.

  • Manage and tune platforms to ensure expected availability and performance levels are achieved

  • Oversee root cause analysis for service interruption recovery; create preventative measures on complex projects

  • Interface with Business Stakeholders on all applicable projects. Update manager on all escalated issues

  • Solid understanding of web administration and troubleshooting

  • Strong communication skills – verbal and written

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-12650

# Positions 1

Category (Candidate Search) Information Technology

Position Type Regular

Business Group SolarWinds

Not Ready to Apply?
Stay in touch with us and we will reach out to you when new opportunities open up.

DirectEmployers