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Solarwinds Inc. Sales Specialist, Services in Fort Bonifacio, Philippines

Overview

SolarWinds provides powerful and affordable IT management software to more than 100,000 customers worldwide - from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today's complex IT environments. SolarWinds' growing online community, thwack, is a gathering-place for problem-solving, technology-sharing, and participating in product development for all of SolarWinds' products.

Responsibilities

  • Attaining monthly & quarterly targets for services sales

  • Managing rolling monthly pipeline of sales opportunities with the ability to prioritize your day to have visibility into all deals

  • Develop a strong product understanding, system knowledge and processes to sell services and the value those services provide

  • Working with customers to identify their implementation and services needs and overcome any objections which may be preventing them from considering our service offerings

  • Ability to negotiate and move time frames, closing sales with a very high customer experience

  • Working with various departments across the organization to advocate for the customer and work together to resolve any issues

  • Resolving order issues with customer service and order management

  • Performing other administrative support duties as requested

  • Accurate Forecasting

Qualifications

  • 3+ years’ experience in quota carrying role

  • 2-3 years’ experience in technicalinsidesales role

  • 3+ years with enterprise sales experience working in the North American Commercial Market

  • The ability to sell value at all levels over the phone

  • Strong desire and willingness to learn

  • Excellent customer service skills

  • Excellent communication skills both oral and written

  • Excellent problem-solving skills

  • Ability to build relationships both internally and externally

  • Good computer skills

  • Excellent organizational skills with the ability to multi-task and track multiple issues

  • Strong attention to detail

  • Previous experience with CRM, NetSuite and/or SalesForce is a plus

#LI-AF1

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-12785

# Positions 1

Category (Candidate Search) Sales

Position Type Regular

Business Group SolarWinds

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