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Solarwinds Inc. Sales Effectiveness Coordinator in Fort Bonifacio, Philippines

Overview

At SolarWinds (NYSE: SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. The Sales Effectiveness team equips our salesforce to hit the ground running and provides continuing education to deepen their knowledge and make them more successful. The Learning Coordinator role will be responsible for supporting the team in executing global sales programs daily. We would love to hear from you if you are passionate about learning and development, a natural organizer and looking to take the next steps in your career.

This job is for you if you:

  • Enjoy working in a fast-paced environment

  • Can learn quickly and have previous experience in a similar role

  • Are resourceful in anticipating and meeting the needs of a busy team

  • Bring peace and organization to the chaos around you through operational efficiency

  • Are good with systems and have an analytical mindset

  • Are familiar with working for US companies and have a global mindset

  • Would enjoy the challenge and creativity needed to get it right for our unique global business and people

  • Can work US or EMEA hours

Responsibilities

  • Manage training administration including communication, logistics, calendaring, Learning Management System (LMS) registration and attendance tracking, for digital and in-person training

  • Resolve problems proactively through process, automation, and systems improvement

  • Track and report evaluation and assessment data using designated systems

  • Collaborate with curriculum owners to define data collections requirements and implementation plan from beginning to end

  • Manage data collection projects to a schedule and by priority, and analyze results for insights

  • Create and maintain standard reports and dashboards

  • Assist the team with ad-hoc training and communication projects

  • Collect feedback from internal sales around learning retention, application of training, attitude, and motivation

  • Build visualizations that illustrate key insights appropriate for content creators, operational and program managers, and senior management to help shape strategy and planning

Qualifications

  • Project Management: able to prioritize, scope, plan, and execute and able to independently move multiple tasks forward in a fast-paced, global environment

  • Technical Fluency: an ability to learn new systems quickly as well as an intermediate level competency collecting, organizing, and manipulating large amounts of data using various technologies such as Microsoft Excel, Tableau, Learning Management Systems, etc.

  • Communication: ability to create reports and organize data to tell stories; strong sense of how to logically and efficiently organize data and convey the findings in an accessible, concise, informative way both visually and verbally;

  • Results-orientation: ability to prioritize work and proactively solve problems by projecting bottlenecks and recommending work-arounds; demonstrates operational excellence by relentlessly focusing on repeatable, scalable processes

  • Teamwork: makes every collaboration productive and friction-free with learning team and business leaders to ensure LMS administration, communication and reporting requirements are understood, documented, and executed on time

  • Confidence: can work with senior people in the organization

  • Stakeholder Focus: delivers high-quality customer service to team and internal LMS users to assess needs, solve problems, and deliver on commitment

  • Initiative: demonstrates resourcefulness when presented with challenges; researches and/or asks for help when needed to independently move self and projects forward, in a fast paced, high volume culture

  • Adaptable: perseveres in the face of uncertainty and changing requirements; flexes meet critical business needsExperience in a fast-paced, iterative organization

  • Minimum two years of experience in a similar role

  • LMS experience helpful (Litmos preferred)

  • Proficient in Microsoft Office

  • Excellent English (written and verbal )

  • Bachelor’s Degree required

Location PH-Fort Bonifacio, Taguig

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-13815

# Positions 1

Category (Candidate Search) Sales

Position Type Regular

Business Group Core IT

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