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Solarwinds Inc. Sales Effectiveness Content Developer, Intermediate in Fort Bonifacio, Philippines


At SolarWinds (NYSE: SWI), we are focused on making software for IT professionals. Our business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. The Sales Effectiveness team equips our partner salesforce to hit the ground running and provides continuing education to deepen their knowledge and make them more successful.

This job is for you if you:

  • Enjoy working in a fast-paced environment

  • Can work independently and as part of a team

  • Can learn quickly and have previous experience in a similar role

  • Are good with content development systems and have a creative mindset

  • Understand how people learn

  • A keen eye for detail and seek excellence in your work

  • Are familiar with working for US companies and have a global mindset

  • Would enjoy the challenge and creativity needed to get it right for our unique global business and people

  • Can work US or EMEA hours


  • Develop training materials including audio, video, electronic, and printed materials where applicable

  • Develop E-learning curriculum and content using Articulate 360 software

  • Work closely with curriculum owners to understand the needs

  • Ensure content is high quality and on brand

  • Revise and re-publish content as necessary

  • Collaborate with stakeholders and team members to create a pipeline of content

  • Develop assessments based on learning objectives and content to test for knowledge transfer

  • Standardize the training content for a similar look and feel for consistency and operational efficiency


Targeted Capabilities:

  • Instructional Design: working knowledge of how adults in general - and salespeople specifically – learn; can synthesize information to extract what’s most important and present it in a way that helps sales people retain it

  • Organization: strong sense of how to logically and efficiently organize content in the overall course as well on the page

  • Project Management: able to prioritize, scope, plan, and execute and able to independently move multiple projects with tight deadlines forward in a fast-paced, global environment

  • Stakeholder Management: ability to collaborate with course sponsors and subject matter experts to assess needs and translate into relevant course objectives and compelling content

  • Teamwork: makes every collaboration productive and friction-free with curriculum owners and extended team members for each project to ensure requirements, timelines, roles, deadlines, and actions are understood and documented

  • Initiative: demonstrates resourcefulness when presented with technical or content related challenges; researches and/or asks for help when needed to independently move self and projects forward, in a fast paced, high volume culture

  • Adaptable: perseveres in the face of uncertainty and changing requirements; flexes meet critical business needs

  • Technical Fluency: an ability to learn new systems quickly as well as an intermediate to advanced level competency of common content development software: Microsoft Office, authoring tools (i.e. Articulate, Adobe Captivate), video and screen recording, audio editing and learning management platforms (i.e. Litmos, Saba)

  • Graphic Design: ability to lay out content, choose fonts and color schemes, and remove a background from an image

  • Communication: solidly grasps English with a strong vocabulary; ability to write and speak properly, confidently, and concisely in a practical, compelling, and informal way; embraces

  • Business Acumen: understands the opportunities, risks, and needs of internal and external sales forces

  • Bachelor’s Degree required

  • Experience with SCORM content management systems preferred. Excellent English (written and oral)

  • Minimum 2+ years of experience in a similar role

  • Ideally has worked with Articulate 360 tool previously

  • Experience in a fast-paced, iterative organization

Location PH-Fort Bonifacio, Taguig

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-13817

# Positions 1

Category (Candidate Search) Sales

Position Type Regular

Business Group Core IT

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