Solarwinds Inc. Web Developer in Edinburgh, United Kingdom
In this role you will be working with Pendo, one of the top-rated product experience platforms that helps software product teams deliver software users love. Pendo is a growing privately-owned company on the rise, with some of the most advanced technology to deliver customer in-app experience, product analytics and qualitative feedback
This is a cross-functional role where you will work closely with the Product Management, Product Marketing, Customer Experience, Customer Success, Technical Support and Sales to support users on products and services through an in-product communication system. The role will leverage your technical aptitude, strategic thinking, problem solving, analytics and customer insights.
Collaborate with cross-functional partners (Product Management, Product Marketing, Engineering, Customer Experience, Customer Success, and Technical Support, Sales) to build and execute in-product marketing programs, measure results, and optimize programs as needed.
Develop in-app solution integration with other systems such as Salesforce, Marketo.
Proactively access and analyze in-product programs and platform data to identify trends and/or patterns which lead to specific insights and additional testing initiatives. Utilize data to support decisions.
Ensures creation and maintenance of documentation including system requirements, system design, use cases, project artifacts, process models and flows.
Ability to execute QA programs to verify in-product programs work across different browsers, operating systems to effectively launch high-quality in-product programs.
Identify and drive improvements to our software and development processes.
Design and implement highly scalable and maintainable solutions.
Experience developing scalable web applications.
Experience using REST with JSON.
Experience with SQL databases.
Ability to diagnose and resolve issues in complex environments.
Strong project management skills and the ability to organize and juggle multiple time-sensitive projects.
Ability to work independently and as part of a team.
Data-driven, strong results orientation.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2019-13420
# Positions 1
Category (Candidate Search) Marketing
Position Type Regular
Business Group MSP