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Solarwinds Inc. Technical Trainer in Cork, Ireland

Overview

Are you an expert troubleshooter with a passion for problem solving ?

Do you relish working in a fast-paced, fast changing environment?

Does playing a critical role in the support of industry-leading IT solutions, used by a community of 250,000+ IT professionals excite you? If so, we’d love to talk to you about our current opportunities in Solarwinds Technical Support.

Responsibilities

  • Solid background in Technical Training with authentic presentation skills.

  • Previous experience with training course development for technical products a plus.

  • Demonstrated customer service and business skills.

  • Previous experience of mentoring and coaching in a Technical Support environment.

  • Passion for technology with hands-on experience in IT infrastructure and network management technologies

  • Strong communication skills, and ability to interact with students with accuracy and professionalism

  • Knowledge of Operating Systems, Databases, Virtualization, Storage and Log and Event Management Solutions an advantage.

  • Demonstrated self-motivation and self-discipline to work effectively in a high-paced environment.

  • Learning Management System Experience an advantage.

  • Flexible working hours to support global teams.

Qualifications

  • Solid background in Technical Training with authentic presentation skills.

  • Previous experience with training course development for technical products a plus.

  • Demonstrated customer service and business skills.

  • Previous experience of mentoring and coaching in a Technical Support environment.

  • Passion for technology with hands-on experience in IT infrastructure and network management technologies

  • Strong communication skills, and ability to interact with students with accuracy and professionalism

  • Knowledge of Operating Systems, Databases, Virtualization, Storage and Log and Event Management Solutions an advantage.

  • Demonstrated self-motivation and self-discipline to work effectively in a high-paced environment.

  • Learning Management System Experience an advantage.

  • Flexible working hours to support global teams.

Location IE-Cork

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-13383

# Positions 1

Category (Candidate Search) Product

Position Type Regular

Business Group Core IT

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