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Solarwinds Inc. DevOps Manager in Bucharest, Romania

Overview

Solarwinds is undergoing explosive growth and success with our SAAS offerings—we are seeking a senior level technical Manager to oversee the daily operations and project delivery for the MailAssure DevOps function. The successful candidate will possess deep technical expertise and be capable of mentoring other team members and should have prior experience managing high volume SAAS environments. They will also be responsible for being the primary point for contacts for our internal development teams and key service/hosting providers. This individual will have direct staff responsibilities for the EMEA teammembers and will collaborate with their peers globally to ensure a high level of operational service delivery, consistency, and efficiency.

Responsibilities

  • Oversee daily operational activities, ensure proactive best practices, and deliver a high level of customer service.

  • Track key performance and capacity metrics to ensure consistent and proactive management of service delivery.

  • Primary liaison with product development teams concerning support of product delivery timelines. Active participation in daily stand-up meetings.

  • Expert level technical skills and able to provide mentoring to team members.

  • Plan, manage and provide systems infrastructure and application support.

  • Responsible for availability, security and performance of the operational systems.

  • Develop and implement operational best practices while maintaining agility – stress automation of operational activities (IAC Mentality).

  • Manage relationships with hosting providers and other suppliers and hold them to a high level of service

Qualifications

  • Bachelors or Master’s degree in appropriate technical discipline.

  • 5+ year’s relevant technical experience, prior staff management experience preferred but not required.

  • Fluency of the English language

  • Experience designing and implementing SAAS solutions.

  • Holds aAWS Certification, or has proven knowledge of AWS

  • Working experience of DevOps in a global environment Apache, Nginx web farms running high-volume database-driven applications – ideally RHCE qualified or equivalent GNU/Linux experience or qualification

  • Solid TCP/IP networking experience and understanding

  • MySQL experience, preferable database tuning, high availability, replication and optimization.

  • Experience with tools for automation of deployment, monitoring and management of systems, such as Chef, Puppet, Ansible, Vagrant, SaltStack,

  • Scripting and systems-related programming skills

  • Network, OS and Application monitoring tools, such as Munin, Nagios, Zabbix

Ideal Attributes

  • Strong customer orientation

  • Excellent interpersonal and organizational skills

  • Attention to detail and focus on quality

  • Strong communication skills to effectively liaise with both technical and non-technical staff

  • Ability to act decisively and works well under pressure

  • Must be a collaborative problem solver

Location RO-Bucharest

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2020-15000

# Positions 1

Category (Candidate Search) Engineering

Position Type Regular

Business Group MSP

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