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Solarwinds Inc. Pre-Sales Technical Engineer (Software) in Berlin, Germany

Overview

SolarWinds is expanding its presence in Germany and is looking to hire highly motivated German speaking Pre-Sales Engineers to support our expanding DACH sales team and channel partner network. This is an exciting opportunity for technology evangelists to join a dynamic pre-sales team and build on their existing skills by learning new products and technologies, while helping us to grow our customer and partner base.

Qualified applicants will ideally have a minimum of 3 years technical product support or relevant pre sales experience. General IT domain knowledge or expertise in a specific segment of IT relevant to one or more of SolarWinds product categories will be considered. These categories include Network, Server, Applications, Virtualization and Storage Management. Preferred experience is outlined below, product and technology training will be provided to successful candidates as required.

Responsibilities

  • Performing technical pre-sales support activities in support of the company's products.

  • Performing detailed online demonstrations during which they must effectively promote product features, answer audience questions and clearly ascertain the customer’s needs and requirements.

  • Responding to technical queries via email, provide assistance with product configuration and customization, troubleshooting and solving moderately complex sales support problems

  • Maintaining and continually upgrades technical understanding of products.

  • Delivering product training to inside sales and channel partner sales teams.

  • Working diligently to attain technical signoff on all assigned opportunities and secure a technical win.

  • Conveying customer feedback including feature requests and product issues to Product Management and Development teams

Qualifications

General (Non-Technical)

  • Excellent level of speaking, reading and writing in German as the successful candidate will need to be able to conduct pre-sales engineering activities in German.

  • Exceptional oral and written communication and presentation skills are critical for this position.

  • A solid blend of technical ability, sales and customer interaction skills are required.

  • Solid experience in one of the below areas, or a general knowledge across multiple areas is required.

Technical - Networking:

  • Experience with TCP/IP based networks required. Understanding of switching and routing.

  • An understanding of Network Management protocols including SNMP is desirable, but not essential

  • CCNA certification or equivalent

  • 3 or more years of networking experience preferred.

  • Technical - Systems:

  • Experience in Windows Server 2003/2008/2012 setup and administration.

  • Installation, configuration and troubleshooting of windows based applications.

  • Basic-intermediate level experience with MS SQL Server highly desirable

  • Scripting experience would be advantageous

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2018-11990

# Positions 1

Category (Candidate Search) Sales

Position Type Regular

Business Group SolarWinds

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