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Solarwinds Inc. VP, IT in Austin, Texas

Overview

We are seeking a strategic and results-oriented Vice President, Information Technology to lead our enterprise platform operations, service management, engineering and monitoring operations teams at SolarWinds. The VP, IT will be responsible for partnering with all key business functions and providing scalable IT services to meet SolarWinds dynamic business needs. Additionally, the VP, IT will play an integral role in developing enterprise strategy and supply valuable insights to inform SolarWinds product strategy. The position will report directly to SolarWinds Chief Information Officer.

An ideal candidate would have a strong technical background, be passionate about business enablement, familiar with SolarWinds products, excel in a fast-paced environment, and be obsessed with operational stability, efficiency and scalability.

Responsibilities

  • Provide IT infrastructure, service management and operations support to the business, enabling the execution of the business objectives.

  • Ensure alignment of business needs with IT organizational capabilities

  • Provide leadership and oversight to the IT infrastructure, service management and operations teams; including resource management, hiring, mentorship, and performance management

  • Recommends and develops short and long-term IT strategy and plans for IT operations, capital and operating budgets, and staffing

  • Ensure high quality and availability for all IT services; including on premises infrastructure, IT managed cloud services, and end user services / technology

  • Research, acquire, design, implement & maintain best in class systems, processes and capabilities to support the global network, IT operations and related services

  • Develop/improve current standards and policies, ensure infrastructure compliance with required standards and regulations

  • Work with product teams to continuously reduce friction for SolarWinds customers in their efforts to try and buy products. Monitor changes or advancements in technology to discover ways the company can gain competitive advantage

  • Implement, and monitor IT systems policies and controls, including information security, asset management in compliance with relevant regulations

  • Centrally manages all hardware and software license agreements, communication agreements and vendor contracts. Leverage the size and scale of the organization to drive vendor and infrastructure consolidation activities

  • Direct IT disaster recovery planning and testing for IT solutions and services. Manage and oversee the Company’s enterprise Business Continuity Plan

  • Cultivate a culture of continuous improvement and teamwork, commitment to exceptional customer service, and rapid response to critical business needs

  • Maintain capital and opex budget in conjunction with business requirements   

Qualifications

  • 12 + years business / IT experience

  • 6 + years of progressive leadership responsibilities

  • Experience leading large, geographically distributed IT operations teams in complex and dynamic environments requiring 24 / 7 support

  • Strong technical depth and breadth across multiple information technology disciplines; including cloud computing, DevOps, infrastructure services, unified communications, virtualization, and web and application development

  • Demonstrated ability to proactively and confidently engage with stakeholders to gain an understanding of the business' evolving IT needs, develop and recommend innovative and cost-effective solutions

  • Hands-on project delivery experience, strong planning and communication skills, the ability to set and manage expectations and deliver on projects within the committed timeframe and budget

Preferences:

  • Ability to travel up to 20%

  • Leadership of teams consisting of 40+ people

Location US-TX-Austin

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-13749

# Positions 1

Category Information Technology

Position Type Regular

Business Group Core IT

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