Solarwinds Inc. Training Coordinator in Austin, Texas


  • Manage the Learning Management System (LMS) and other training systems

  • Rendering and publishing of content (video, SCORM and other)

  • Testing content and LMS system changes

  • Acquire, publish and maintain third party technical training content to meet business needs

  • Maximize training quality with surveys and other student feedback metrics

  • Create and maintain standard reports and dashboards

  • Understand the Customer Support Organization processes, systems, capabilities and limitations

  • Work with Customer Support, Customer Success, Development, and Product Management teams

  • Assist the training team on training projects

  • Own and run ad-hoc training projects

  • Solves issues and problems

  • Planning training events


  • Bachelor's Degree - Business or technical discipline advantageous or related experience

  • Excellent verbal and written communication skills with strong time management ability

  • Strong computer and technical skills

  • Strong communication skills, both written and verbal

  • Well-developed interpersonal skills and the ability to interact with multiple areas of the company

  • Resourcefulness in anticipating and meeting the needs of a busy team

  • Ability to manage multiple ongoing projects and day-to-day activities

  • Must be able to work in a fast-paced, dynamic environment, under pressure, and with a high degree of professionalism delivering high quality results on time.

  • Must be comfortable in an environment of changing technologies and processes, and ability to adapt to new ways of working.

  • Flexible working hours to work with teams in multiple Geographic locations

  • Good Troubleshooting and Analytical Skills

  • Ability to work on own initiative and effectively in a team environment

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2018-10518

# Positions 1

Category Product

Position Type Permanent

Business Group SolarWinds