Solarwinds Inc. Senior Marketing Operations Manager in Austin, Texas
SolarWinds, a rapidly growing IT Software company based in Austin, TX is looking for a Sr. Marketing Automation Manager to help build, manage and expand its marketing automation and technology stack. This role requires working cross-functionally in a high-paced environment and is critical to SolarWinds’ growth. Reporting to the VP of Marketing Automation, this talented manager will thrive in solving creatively complex marketing technology challenges and will be the subject matter expert in all things MarTech.
Create and optimize all aspects of programs and automation within Marketo including developing Marketing Smart Campaigns, creating Smart Lists, uploading lead lists and data clean-up.
Help map the prospect and customer journey using scoring, nurture streams, lead routing, automation and emails throughout the buyer’s journey.
Supports marketers in learning to leverage the automation capabilities of the marketing tools and in carrying out continuous cycles of analysis and improvement for marketing activity.
Ensure consistent and effective use of Marketo for lead management and reporting and provide services around Marketo as needed.
Assist with and provide insights into database optimization including list segmentation, data cleanliness and integrity within Marketing databases.
Manage strategy for growth and improve the quality of the contact database (prospect and customer) to enable effective customer segmentation and profiling.
Work cross-functionally with SolarWinds’ internal analytics team to develop insights and make recommendations on areas for optimization and to improve performance benchmarks.
Oversee technical stack integration, deployments, maintenance and business rules which include marketing databases and campaign management tools.
Help manage the Marketing Automation roadmap, keep abreast of industry trends and work with senior management across Marketing to outline a long-term vision for evolving tech-stack and processes.
Ensure all current marketing technology is fully leveraged and optimized across programs and applications.
Establish and implement best practices for system maintenance, configuration, development testing, data integrity, etc.
Participate in cross-functional teams that address strategic business issues involving CRM and business operations; act in a consultative capacity to ensure the Martech stack is optimized.
BA/BS in Business, Marketing, or related degree
5+ years of hands on B2B experience with marketing automation tools
Hands-on Marketo experience in an advanced/admin capacity, Marketo certified preferred
Innovative thinker, creative problem solver
Excellent written and verbal communication
Demonstrated ability to collaborate, build consensus, and communicate your ideas
Ability to excel in a dynamic fast-paced, highly demanding environment
Proficiency with Excel data modeling and analysis skills
Prior people management experience preferred
Experience with SQL (Structured Query Language) and Tableau a plus
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2019-12837
# Positions 1
Position Type Regular
Business Group Core IT