Solarwinds Inc. Marketing Operations Manager in Austin, Texas


SolarWinds Marketing Operations team is seeking a driven, energetic, and adept operations professional to manage several programs which support the organization. A successful candidate for this role is an exceptional communicator, highly organized, has a strong ability to lead, geeks out over solving challenges, and effectively manages time with a variety of responsibilities.


  • Manage Webcast program utilizing our platform of record (live and on-demand) including stakeholder requests, project management, logistics, reporting, training, and documentation

  • Technical/operational workflow and process improvement

  • Troubleshoot basic Web browser and other Internet-related issues, as well as audio/video issues from feed to audience

  • Operational support & coordination of Operations programs including:

  • Partner with various departments on the execution of various programs including but not limited to recruiting onboarding, training, and communications inside of Sales

  • Incentive program management, including internal contests, spiffs, rewards, and recognition programs.

  • Oversee online sales fulfillment store including vendor management, new hire set-up, inventory tracking, purchasing and reporting.

  • Establish and manage content platform for communication and distribution of up-to-date sales aides and collateral

  • Perform other operational support duties as assigned to ensure the success of the Marketing and Sales teams, and the entire organization


  • BA/BS required

  • Minimum 4 years’ experience in marketing project management, marketing and/or sales operations

  • Experience planning, initiating, executing, overseeing, and completing projects successfully within cross-functional orgs

  • Experience managing webcasts or virtual events; knowledge of WebEx a plus

  • Experience using project management tools such as MS Project, Asana, Jira, Slack, SharePoint, etc.

  • PC literate, Microsoft Office user (Word, Excel, PowerPoint, etc.)


  • Outstanding attention to detail

  • Engaged, proactive self-starter

  • Confident presenter, mediator, collaborator

  • Ability to deliver results in a fast-paced, environment

  • Ability to professionally interact with all levels of an organization regardless of culture, org structure, or hierarchy

  • Excellent written and verbal communicator


SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2018-11761

# Positions 1

Category Marketing

Position Type Regular

Business Group SolarWinds