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Solarwinds Inc. Financial Data Analyst in Austin, Texas

Overview

Since our founding in 1999, SolarWinds’ mission has been to provide purpose-built software that isdesigned to make jobs easier for IT professionals, IT Managed Service Providers (MSPs), and DevOps pros.

The Financial Data Analyst will be an integral part of the Enterprise Business Applications team. Primary responsibilities will include understanding financial business processes, analyzing billing data & system capabilities, and translating needs into robust, sustainable billing processes in supported systems.

If you are looking for a challenging, high-impact role, driving best practices and solutions across multiple business groups, then this is the job for you.

The Role

We are seeking a high-energy, execution-oriented, technical data analyst who can improve the accuracy and quality of the information critical to building scalable billing solutions across our multiple business groups and billing solutions. This is a hands-on role, working with functional business leaders, internal ITteams, and product management groups to analyze, recommend and maintain business-impacting solutions.

This role will have a direct impact on the most critical functions of the company, including: Sales, Finance and Customer Success. Billing processes and customer data are key pieces of SolarWinds’ business, and as such, requires creative and scalable solutions.

You must have a technical or accounting/finance background, be a creative thinker, passionate about enabling the business, and passionate about the billing processes.

Responsibilities

Business Analysis

  • Perform analysis using standard toolsets (e.g. MS Excel, MS Access, MS SQL, etc.) to ensure proposed and implemented billing structures meet the needs of the business

  • Gather business requirements for new product introductions and updates to existing product pricing and packaging and overlay with the capabilities of existing billing systems to ensure proper implementation

  • Review existing data to ensure integrity of customer information as it pertains to contracted billing and sales motions and suggest improvements

Technical Data Analysis

  • Define the data architecture landscape, identifying gaps between current and desired end-states, and deliver comprehensive solutions that will enable achievement of the desired business outcomes

  • Provide insight to various functional teams on data accuracy

  • Write and test SQL updates to correct data anomalies within various business application databases

  • Implement and run appropriate exception reports to maintain data integrity

  • For acquisition targets, perform gap analysis and recommend technical integration designs

Practical Application

  • Effectively deal with ambiguity by confidently walking through an undefined situation and drawing out key requirements and organizational constraints

  • Participate in data reviews to ensure fit/function with design specifications

  • Assist in debugging and resolving technical issues and/or defects

  • Work effectively in a fast paced, fluid environment while building scale and re-usability in the enterprise

Communication and Management

  • Facilitate working sessions with business users and technical resources and process experts

  • Present business application of proposed solutions to sales, marketing and project management groups

  • Present technology solution overviews to IT and engineering groups for implementation of proposed solutions

  • Create presentation materials with emphasis on simplifying complex ideas into digestible topics

Qualifications

  • 3 – 5+ years of data analyst experience utilizing standard tools and processes.

  • Understanding of database design and object structures and how they apply to customer, contract and invoicing processes

  • Ability to perform ETL activities using various tools and platform capabilities

  • Knowledge of basic accounting and revenue processes

  • Experience with SalesForce, NetSuite and Zuora desired

We Offer

  • A large enterprise technology company with the “can do” attitude and agility of a start up

  • A fun and collaborative environment, and the ability to impact our solutions

  • Free lunch twice a week

  • Free snacks, beverages, and gourmet coffees

  • Comfortable and modern working spaces

  • All you need to get your job done: From a competitive salary and benefits, to technology and training

Location US-TX-Austin

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-13679

# Positions 1

Category Information Technology

Position Type Regular

Business Group MSP

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