Solarwinds Inc. Creative Operations Coordinator in Austin, Texas


The Creative Operations Coordinator will play a vital role for the SolarWinds Creative team. This position provides operational support for a talented, in-house production team comprised of video, design, UX, and copywriting. The role will help manage and monitor the creative workflow for all projects from initial scoping and estimating, scheduling, stakeholder reviews, to delivery of approved final deliverables. An ideal candidate will have project management, creative operations or administrative experience. While this is not a design or video role, working knowledge of creative production is beneficial.


  • Provide operational support for all content from initial request to final distribution using Asana.

  • Proactively shepherd and manage incoming global project requests and ensure timely delivery using Asana.

  • Work with team leads to ensure projects meet deadlines and provide assistance where needed.

  • Identify roadblocks and provide status updates to team leads and stakeholders.

  • Maintain and manage asset distribution, project archives, and project documentation.

  • Facilitate team communication guaranteeing timely dissemination of information and content.

  • Compile and distribute analytics as needed.

  • Work closely with team and business partners on project requests.

  • Build and manage process improvements to increase project management, tracking, reporting and distribution efficiency.

  • Assist with file organization and special project management.


  • 2-3 years of related administrative, operations or project management experience.

  • Proficiency in Microsoft Office Suite and SharePoint.

  • Desire to work in a fast-paced, yet fun environment.

  • Highly motivated self-starter with strong work ethic who can show judgment and self-initiative in identifying and accomplishing project tasks.

  • Exceptional attention to detail, initiative and resourcefulness.

  • Ability to thrive in a collaborative team environment with multiple projects, changing priorities and deadline pressures.

  • Excellent communication (written and verbal), multi-tasking and scheduling skills.

  • Strong time management and organizational discipline.

  • Project management skills, preferably in an operational environment.


  • Enthusiasm and inclination for technology, graphic design and video a huge plus.

  • Knowledge of Vidyard, Wufoo, YouTube, Confluence and Asana preferred but not required.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2019-12373

# Positions 1

Category Marketing

Position Type Regular

Business Group SolarWinds