Solarwinds Inc. Product Manager in Ottawa, Ontario


The Senior Product Manager, Business Applications , will manage the end-to-end project lifecycle: gather business requirements from stakeholders, write functional requirements for developers, scope and schedule projects based on developer/contractor capacity, communicate project status to stakeholders, work with development team on execution and deployment of projects, assist in user-testing of all project requirements, and obtain formal sign off on all project deliverables from different stakeholders.


  • Lead projects to: consolidate separate subscription billing systems. Implement new subscription billing systems, enhance term billing systems.

  • Ensure projects meet internal/stakeholder expectations with respect to quality, budget, delivery timelines, and strategy.

  • Track and report weekly on percent complete, budget burn, earned value, slippage, project effort and duration to complete and other key project metrics.

  • Prioritize and manage multiple projects in a given time period as well as be extremely detail oriented in tasks and communications.

  • Determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications.

  • Work in tandem with cross-functional departments including Web and Finance in order to complete projects that may have requirements/deliverables from outside teams.

  • Where necessary, guide and manage the expectaions, deliverables, and cross-functional interaction with 3 rd party system implmentors or consultants

  • Develop and implement project-related change management programs, including: communications, training, facilitation, and and user adoption

  • Identify, track, manage, and mitigate risk on specific engagements. Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline.


  • This position requires a university degree in Management Information Systems, Accounting, Computer Science, or an equivalent degree, and a minimum of 5 years of technical project management experience.

  • Strong understanding of Accounting, ERP, billing systems and website development process

  • Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders

  • Demonstrated experience in leading and managing complex projects that are strategic in nature

  • Experience working in Agile SDLC

  • Excellent organizational skills with demonstrated ability to execute projects on time and on budget

  • Demonstrated experience working with offshore/remote resources and teams

  • Strong interpersonal, communication, facilitation and presentation skills

  • Strong analytical and problem solving skills

  • Ability to work independently and with minimal supervision

  • Demonstrated ability to work in a small team setting


  • Experience implementing NetSuite and Zuora billing solutions

  • Advanced business degree

  • PMP or other project management certification is a plus

Location US-TX-Austin | CA-ON-Ottawa

Job ID 2017-9639

# Positions 1

Category Engineering

Position Type Full-Time