Solarwinds Inc. Sales Coordinator in Durham, North Carolina

Opportunity Details:


SolarWinds provides powerful and affordable IT management software to more than 100,000 customers worldwide – from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWind' products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage todays complex IT environments.

As a Sales Coordinator at SolarWinds, you will have a significant impact on the growth of our business through the interaction with our Customers and internal stakeholders


  • Works with Sales to resolve billing inquiries

  • Distribution of correspondence for sales team

  • Acts as a liaison between sales and finance on billing and pricing inquiries

  • Strong problem solving skills, won’t stop until the issue is resolved

  • Maintains customer and prospect data in multiple dashboards and Salesforce

  • Manage sales force administrative functions

  • Assist with special projects as assigned by the immediate manager

  • Maintains records, files, and administrative reports for sales team

  • Provides general administrative support

  • Strong communication, interpersonal and time management skills

  • Must be able to work flexible hours, when needed

  • High sense of urgency, well organized and able to prioritize effectively


  • 2 years of sales support or billing related experience in a SaaS environment

  • Bachelor’s degree in Business, Finance, or related field required

  • Ability to thrive in an ever-changing, upbeat environment

  • Extraordinary communication skills, both written and oral

  • Ability to work autonomously while maintaining focus and work ethic

  • Motivation to grow and win, individually and as part of a team (aka failure isn’t an option)

Accountability/Expected Behaviors:

  • Maintains a high level of world class customer service/professionalism to current and prospective customers

  • Maintains positive working relationships with colleagues, internal, and external customers

  • Strong interpersonal communication and exceptional problem solving skills

  • Ability to prioritize multiple functions and tasks efficiently

  • Must be able to meet deadlines and handle stressful situations


SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2017-9284

# Positions 1

Location US - NC - Durham, NC

Category Finance

Position Type Permanent