Solarwinds Inc. Director, Global DevOps in Durham, North Carolina
SolarWinds is undergoing explosive growth and success with our SAAS offerings—we are seeking a top level DevOps leader to be part of our next wave of growth. The successful candidate will have prior experience managing high volume SAAS environments and will be a key member of the leadership staff responsible for designing, developing, and implementing scalable and highly available hybrid cloud environments. We have implemented a successful global development operations team has improved scale across the product offerings while still providing tight alignment with the development teams. The global team provides a matrix approach to 7x24 infrastructure engineering and specialized support services, such as performance and capacity planning, database engineering, automation and infrastructure orchestration, and other services, delivered via both internal resources and partner relationships. This individual will have direct staff responsibilities for the global DevOps team members and will collaborate with their peers in the product teams to ensure a high level of operational service delivery, consistency, and efficiency.
This position offers an outstanding opportunity to work with a team on the cutting-edge of SAAS solutions including; Remote Monitoring and Management systems, Managed Security solutions, Data Backup, and eMail security. These services are SAAS offerings that run 24x7 service for hundreds of thousands of customers worldwide. The platforms are predominantly Linux-based servers utilizing MySQL databases, on open platforms such as JAVA and PHP, running in hybrid environments within public and private cloud environments as well as on bare metal. Your role is critical to the success of the business—to ensure that these services are scalable, highly available, secure and responsive.
Essential Duties and Responsibilities
Manage DevOps Engineering, develop team members, and implement best practices.
Advocate for DevOps force multiplier concepts such as automation, monitoring, and elasticity, virtualization, as well as other infrastructure abstraction mechanisms such as containerization
Primary liaison with product development teams concerning support of product delivery timelines.
Expert level technical skills and able to provide mentoring to team members.
Plan, manage and provide systems infrastructure and application support
Responsible for availability, security and performance of all operational systems
Participate in the architecture and design of the company’s operational systems.
Develop and implement operational best practices while maintaining agility
Manage relationships with hosting providers and other suppliers
LAMP and Java application and operating system support for 24x7 business.
Strong customer orientation
Excellent interpersonal and organizational skills
Attention to detail and focus on quality
Able to balance needs of project work against incident response and management
Strong communication skills to effectively liaise with both technical and non-technical staff
Ability to act decisively and works well under pressure
Must be a collaborative leader and comfortable working in a matrix environment
Education / Experience
Bachelors or Master’s degree in appropriate technical discipline.
5+ year’s relevant technical experience, with a minimum of 5 years of staff management experience.
Industry certifications desired. Security certifications highly desirable.
Experience designing and implementing SAAS solutions at scale in cloud/dedicated hybrid environments
Apache web farms running high-volume database-driven applications – ideally RHCE qualified or equivalent GNU/Linux experience or qualification
Advanced TCP/IP networking experience and understanding
Strong MySQL experience including database tuning, high availability, replication and optimization.
Experience with tools for automation of deployment, monitoring and management of systems, such as Ansible, Puppet, Chef, Vagrant, Nagios, Zabbix, Pagerduty, and custom utilities as needed
Scripting and systems-related programming skills
Network, OS and Application monitoring tools, such as Munin, Nagios, Cacti, Zabbix, and of course, SolarWinds
Working experience of DevOps in a global environment
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2016-8491
# Positions 1
Location US - NC - Durham, NC
Category Information Technology
Position Type Permanent