Solarwinds Inc. Order Processor, Associate in Cork, Ireland

Opportunity Details:

Overview:

SolarWinds is a different kind of software company. We're unique in the IT management space, and we believe strongly that the IT pros using our software should be excited about it. We strive every day to ensure that we capitalize on those relationships and ensure that our customers stay our customers.

We currently have a great opportunity for an Order Processor in our Cork office.

Responsibilities:

Primary Job Responsibilities

  • Processes orders of increasing range and complexity.

  • Timely delivery of customer purchases through license key generation.

  • Adhere to departmental guidelines and policies.

  • Accountable for meeting defined standards for quality and productivity for all transactions.

  • Brings questions on orders to Senior Team Member or Team Lead.

  • Handles high volume of orders and is responsible for processing accuracy & efficiency.

  • Collaborate with sales and other cross functional organization on sales order issues

  • Customer Service focused and a positive attitude when dealing with internal and external customers.

  • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.

  • Technical Expertise: The ability to demonstrate depth of knowledge and skill in order processing.

  • Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

  • Flexibility: Openness to different and new ways of doing things

  • Thoroughness: Ensuring that one's own and work are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.

Qualifications:

Requirements

  • Experience: This position requires a minimum of 1 years related experience in sales support or order management.

  • Education: High School diploma and or Bachelor's degree in related field or equivalent experience

  • Technical Skills: Microsoft Office, Windows 8, Outlook, SFDC, NetSuite or other CRM applications

Preferences

  • At least 1-2 years working experience in a related field (Sales Operations, Order Management, Data Entry, etc)

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

Job ID 2016-8521

# Positions 1

Location IE - Cork

Category (Candidate Search) Finance

Position Type Permanent