Solarwinds Inc. Program Manager in Austin, Texas
SolarWinds provides powerful and affordable IT management software to more than 100,000 customers worldwide – from Fortune 500 enterprises to small businesses. We work to put our users first and remove the obstacles that have become “status quo” in traditional enterprise software. SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to address users’ management priorities. Our online user community thwack, is a gathering place where tens of thousands of IT pros solve problems, share technology, and participate in product development for all of SolarWinds’ products.
Since our founding in 1999, SolarWinds’ mission has been to provide products that are designed to make IT professionals’ jobs easier. We offer value-driven products and tools that solve a broad range of IT management challenges – whether those challenges are related to networks, servers, applications, storage or virtualization. At SolarWinds, we are fanatical about putting our users first in everything we do. We believe that the IT pros who use our products everyday should be excited about them. We strive every day to deliver powerful functionality that is easy to use with one of the fastest and longest lasting ROIs in the market. Learn more today at solarwinds.com.
Manage the end-to-end software product lifecycle: collect and analyze both internal and external user needs, write product specifications, drive roadmaps, and coordinate with both internal and external customers.
Program-manage key IT initiatives within the organization, including: effectively managing project scope, schedule, risks and dependencies, driving cross-functional execution, and effectively managing project communications to stakeholders.
Effectively communicate and collaborate within matrixed organization, including Business Development, Visual Design, Technical Development Teams, Sales, Finance, Customer Support, Marketing, etc.
Contribute new ideas for strategic projects to improve our enterprise applications and web properties and work through ROI analysis for projects in order to prioritize project appropriately.
Create industry-leading innovative transactional / commerce related web features to increase revenue, user engagement, retention and overall user satisfaction.
Create process enhancements to increase our efficiency.
Build positive relationships and trust through on-time delivery, high quality, continuous innovation, and exceeding expectations
This position requires a BA/BS degree in a technical or business field and 6+ years of relevant product or program management experience within highly a transactional environment.
Excellent communication skills, both written and spoken. Need to be comfortable discussing technical projects and issues in business terms with executives.
Experience operating and delivering within an Agile methodology framework.
Expertise in building, maintaining and driving a portfolio of initiatives.
Driven team player, collaborator and relationship builder with proven ability to work effectively in a matrix organization.
Ability to prioritize among many competing alternatives and plans, balance customer needs with business priorities, and articulate the rationale behind decisions.
Expert multi-tasker with the ability to juggle details of roadmaps/project status of multiple teams and stakeholders
Contagious can-do attitude and self-sufficient work style.
Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.
Experience with working with global teams across multiple time zones.
Experience utilizing PPM tools to manage a portfolio of projects
Familiarity with web traffic analysis and reporting applications. Proficient PC-based skills using Microsoft Suite (Word, Excel, Outlook, PowerPoint, Project, Visio) Skilled in graphic creation and photo editing using Adobe Suite (Photoshop, Illustrator)
Technical experience with Salesforce.com and billing systems is a plus
MBA and/or PMP Certification a plus.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
Job ID 2017-9267
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